Privacy Policy

Last updated: 15/04/2025

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PRonto Marketing Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

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PRonto Marketing Ltd is a UK-based PR and digital marketing agency providing services such as public relations, copywriting, social media management, photography, videography, and website management.

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For any data protection queries, you can contact us at:
Email: hello@prontomarketing.co.uk 
Registered Office: PRonto Marketing, Vinegar House, 39 Foregate St, Worcester WR1 1DJ

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2. Personal Data We Collect

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We may collect and process the following categories of personal data:

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• Contact Information: Name, email address, phone number, and business details when you contact us or sign up for our newsletter.

• Client Data: Access credentials and data shared voluntarily by clients, including Google Analytics access and social media accounts.

• Supplier Data: Invoices, contact details, and payment information from suppliers and contractors.

• Website Usage Data: Information on how visitors interact with our website using tools such as Google Analytics and Meta Pixel.

 

3. How We Use Your Data

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We use your personal data for the following purposes:

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• To respond to your enquiries or provide services.

• To manage newsletter subscriptions and send marketing emails (via Brevo).

• To deliver agreed client services, including data analysis and reporting.

• To process payments and supplier relationships.

• To improve website functionality and user experience through analytics.

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4. Lawful Bases for Processing

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We process your personal data on the following lawful bases:

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• Contractual Obligation – when you are a client or supplier.

• Legitimate Interest – for internal business operations, analytics, or responding to enquiries.

• Consent – for sending marketing emails (you can withdraw consent at any time).

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5. Sharing Your Data

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We may share your data with trusted third-party providers, including:

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• Brevo (formerly Sendinblue): for newsletter email distribution.

• Google & Meta: for analytics and advertising tools (via tracking pixels).

• Freelancers/Contractors: when required for project delivery, under confidentiality agreements.

 

We do not sell or rent your data to third parties.

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6. How We Store & Protect Your Data

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We take appropriate technical and organisational measures to protect personal data. Data is stored securely on password-protected systems and cloud services. Access is limited to authorised personnel only.

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7. Data Retention

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We retain personal data only as long as necessary:

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• Client and project data: Up to 6 years after the end of the contract (for legal/accounting obligations).

• Newsletter data: Until you unsubscribe or withdraw consent.

• Supplier data: Up to 7 years for HMRC compliance.

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8. Your Rights

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You have the right to:

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• Access your personal data

• Correct inaccuracies

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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To exercise any of these rights, contact us via email here.

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9. Cookies & Tracking

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We use cookies to:

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• Understand how visitors use our website (Google Analytics)

• Support advertising and retargeting (Meta Pixel)

 

You’ll be notified about cookies on your first visit.

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10. Updates to This Policy

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We may update this policy occasionally to reflect changes in legal requirements or our business practices. The most recent version will always be posted on our website.

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Need Help or Have Questions?
Please contact us here.